I
am having a problem at work. For many years I had a manager who
encouraged my innovations. Under her leadership, I received a
prestigious award and was publicly recognized by my organization for
excellence in my field. We worked well together until she retired.
My
current manager, however, does not encourage me to innovate. She
gives directives. She has written me up twice because I didn’t
follow her exact procedures.
I
love my workplace. I have excellent relationships with my colleagues.
I can’t abandon my customers. But I’m suffocating under
her need for control.
Help!
Answer:
Just
for fun, let’s put the worst possible spin on your situation.
Your
old manager retired, and once she (old school, dead wood) was gone it
became clear that you are no longer the well-liked, highly-valued,
award-winning employee you used to be. Your new manager (new blood,
hot shot) is trying to move your department forward. But you are a
road block.
You
are unable to adapt, unwilling to take direction, disobedient to
direct orders, and insubordinate. Your attitude is poor. You blame
her when you are the problem. She has twice been forced to
document your workplace misconduct.
In
other words, she’s going to fire you and then fight your claim
for unemployment. And in some states, she’ll win, leaving you
high and dry.
She
will then be free to hire someone who, instead of criticizing her
methods, will be grateful to her for the job and who will do what she
says. She will supplant you as the de facto big cheese in your
department (she was always the boss, but you had the institutional
knowledge and customer relationships).
Her
stress level will decrease because she no longer has to put up with
you. Instead, she’ll get to work with people who praise her and
share her opinions.
That
is why she is writing you up. She gave you a chance to do things her
way, but you didn’t. You, therefore, are out. No matter how
good you are at the actual job, she wants someone new. And I would
not expect someone higher up the corporate ladder to intervene in
your behalf. The higher-ups hired her, and they look good if she
looks good.
This
is, admittedly, a cynical view of your situation. But even if the
truth is simply that the company is moving in a different direction,
it seems likely that you are on the way out. Your situation is
painful and unfair. However, it is not uncommon. It happens to
excellent employees in every field.
I
suggest, therefore, that it is time for you to move on with your
professional life. Here are four reasons you should immediately start
looking for a new position.
One,
your manager is documenting your workplace misconduct. A
personality clash with your manager would be one thing, but this
person is actively, officially documenting your failure to obey her.
She is setting the scene to fire you for cause, to reduce your pay
and benefits, to demote you or to take other adverse action.
You
feel insulted that she wrote you up, but her action was more serious
than a personal slight: She put official complaints in your personnel
file. She is either trying to force you to comply with her directives
or to smooth the way for your termination. Neither is good news for
you.
(Note:
Be sure to follow your workplace procedure for responding to or
appealing these written complaints.)
Two,
you don’t like your job anymore. You used to love your job.
You were successful, worked hard and enjoyed the work. But much of
your success, it seems, was a direct result of your old manager’s
encouragement and respect, and of the autonomy she allowed you. Her
retirement changed that. Even though you still work for the same
organization and with the same job description, your job has changed.
Your
colleagues are still terrific, but in all other ways, you have been
demoted. You have less autonomy, less ability to meet your customer’s
needs and you are treated with less respect. In your own words, you
feel suffocated.
There
is no indication that your job will go back to the one you enjoyed.
This current job is now the job, and you don’t like it.
And life is too short to work at a job you hate.
Three,
your customers will survive. Your dedication to your customers
has certainly been a component of your professional success. But at
the end of the day, your needs trump theirs. You cannot stay in a bad
professional situation just for them.
Nor
would they expect you to. People change jobs all the time. Your
customers may be disappointed if you leave your current employer, but
they will either leave with you (and you should make all ethical
efforts to take them with you) or adapt to your replacement. No one
is going to go out of business or suffer irreparable harm if you
change jobs.
I’m
sure that this realization — that you are not indispensable —
stings. You’ve been an important part of your organization for
years — winning awards, gaining recognition, meeting the
customers’ needs. It has been a big part of what makes you feel
satisfied and accomplished.
But
suddenly, it’s gone. You are now the impediment instead of the
resource. You’re out. But it’s better to acknowledge your
situation openly than to deny what is happening.
Four,
planning your exit is better than waiting to be fired. If you
plan your exit, you can prepare your resume and portfolio; attend
professional events and conferences on your current employer’s
dime; update your skills and certifications; set up new mobile phone
service and insurance coverage; make new contacts; and go to
interviews all while earning a paycheck.
(You
should, of course, honestly represent your employer at said
conferences and use your paid time off when you are out of the office
on personal business.)
Planning
your exit will be time-consuming. But looking for a new position —
which may take a while — will help you feel actively engaged
instead of glum and frustrated.
Do
you have a quandary, conundrum, or sticky situation in your life?
Click this button to drop Cyndie a line, and she’ll be happy to
answer your question in a future column. Any topic is welcome!
Cynthia Munk Swindlehurst spent her childhood in New Hampshire and her
adolescence in San Diego. She served a mission in Manaus Brazil. She
graduated from Brigham Young University with a degree in English and from
Duke University with a law degree.
She practiced law until her first child was born. She enjoys reading, tap
dancing, and discussing current events. She and her husband live in
Greensboro, North Carolina with their two sons.
Cyndie serves as the Sunbeams teacher in her ward.