"We seldom get into trouble when we speak softly. It is only when we raise our voices that the sparks fly and tiny molehills become great mountains of contention."
Several
years ago, my family was going on a trip and we were going to stay at
a hotel that had a pool. We were currently in Oklahoma or Kansas
when one of my children remarked that he had not brought his swimming
suit with him. It just happened that we passed a huge Walmart that
looked like it was in the middle of nowhere. Perfect — we
could get him an inexpensive suit there.
We
went in the Walmart, and it was like going into a different world.
The aisles were wide and not cluttered. Everything was neat and
appealing to look at. The employees were nice and helpful.
Basically, it was nothing like the Walmart in the city where we
lived. I actually enjoyed my shopping experience at a Walmart!
Let’s
remember the history of Walmart. It started in Arkansas and serviced
rural America to fuel their initial growth. In these small towns,
Walmart brought decent inexpensive products and decent jobs for the
people that live there. Of course it also destroyed many of the
local businesses.
After
Walmart conquered rural America, it started to move into the cities
and was again very successful. But the accusations started and have
never stopped. Here is a sampling.
Walmart is a greedy company that does not pay its employees nearly enough money.
Walmart goes in and destroys the local economy.
Walmart does not offer enough benefits to their employees.
Walmart sources its products in countries where the employees are poorly paid and treated.
Etc. etc. etc.
Walmart
is an enormous company with $500 billion in sales. The profitability
of Walmart in dollars is also enormous at $16 billion, and they
generate about $23 billion in cash from their operations every year.
These
numbers are large, and if you ever do business with Walmart you will
learn that they are very much in charge. But let’s consider
exactly how profitable they are.
Their
operating profit as a percent of sales is 3.4%. In many companies,
this would be considered an underperforming company. Most of the
companies I have worked for are looking for 15-20% profit margin.
Walmart
grew to their current huge size because they could continually open
doors and the stores were profitable. Not wildly successful, but
still they made a profit. Eventually they have fewer options for
opening a store and growth is difficult. The 3rd quarter
of 2014 was the first quarter of growth for Walmart in two years.
Consider
the $23 billion in cash they earn from operations every year. They
invest about $13 billion every year in remodeling their old stores
and opening new ones. This is good since it creates construction
jobs around the country and then permanent jobs working at the store.
I would think we like this type of spending and would not want it to
stop.
Then
Walmart pays its shareholders about $2/share/year (2.5% return), and
this adds up to about $6 billion more spent every year. That leaves
about $4 billion more of cash that is available. They use much of
this to buy back stock. But what if they used this $4 billion on the
employees? How much more per hour could an employee make an hour?
$4
billion is a lot of money! Let’s do the math.
Walmart
has 2.2 million full-time employees. If we divide the $4 billion by
the 2.2 million employees, you get $1,800 dollars more per employee.
Divide the $1,800 by the hours worked in year (2080) and every
employee could earn $.86/hour more per hour. That’s it.
There
just is not an enormous pile of cash that would allow Walmart to
increase employees’ wages and increase employer’s paid
benefits. The money is not there.
That
is why Walmart fights the wage increases and the benefit increases.
They have already put many employees on the government health
exchanges. While the sales and profit numbers are big for Walmart,
both could right now be at the apex and do nothing but get smaller.
Amazon
is gunning for Walmart, and Walmart has to respond with low prices
and that means cutting costs wherever possible. Because they employ
so many people, any increase in labor cost dramatically decreases
profitability or they must increase their prices and are less
competitive with Amazon and consumers with very limited budgets are
forced to pay more for goods they purchase at Walmart.
Walmart
is just one example of a corporation that people like to vilify.
However, once you really look at the numbers you begin to understand
the methodology of why they pay people what they do.
The
operating profit percentage on many upscale products is many, many,
multiples of Walmart’s. Yet no one complains about them.
Perhaps many of those who protest Walmart cannot understand why those
who shop at Walmart do not just shop at Saks or Nordstrom’s
like they do.
Adam Smith is obviously not the actual name of the author of this column. The real author has
worked for two Fortune 500 companies, one privately held company, and a public accounting
firm. His undergraduate degree was in accounting, and he earned an MBA for his graduate
degree. He also has completed coursework for a PhD. in finance. He continues to be employed
by one of the Fortune 500 companies.
The author grew up in the Washington D.C. area but also lived for several years in Arizona. He
currently resides with his family on the East Coast.
The author has held various callings in The Church of Jesus Christ of Latter-day Saints.