I
never cease to be amazed at what communication comes out of a
corporate headquarters (corp.) for a large multi-national company.
Corp. continually harps and whines that one of their subsidiaries is
not strategic enough in their approach to business, but at the same
time corp. also puts daily pressure on divisions to meet their
quarterly goals.
So
what do they want a division to spend their finite resources working
on — strategy or the next quarter goals?
What
do the divisions do? As a rule, you do not get fired for not being
strategic, however, miss your quarterly goals for a few consecutive
quarters and you are out the door. Of course you put 90% of your
focus on the next quarter. This myopia is very pervasive in the
business world and very difficult to fight. Perhaps
an example would illustrate the point.
Remember
(for those old enough to remember) the 90’s and the great
migration of manufacturing from the United States to foreign
countries. There was a big discussion about whether NAFTA should be
ratified by Congress. (NAFTA is the North America Free Trade
Agreement). This treaty would allow for the free flow of goods made
in Mexico, the U.S., and Canada between those countries.
At
the same time China was loosening its private property rights and
China was just beginning its rapid economic growth.
What
needs to be remembered is that NAFTA was created so North America
could compete with China. If we kept the duty on goods between the
North American countries, they would not be able to compete with
China.
After
NAFTA, a company that I worked for began building manufacturing
capabilities in Mexico. At first these plants just produced product
from the company’s growth. The American plants kept producing
but over time the American plants could no longer compete (we were
one of the last in our industry to leave the U.S.) and production was
shifted to Mexico.
As
I stated earlier, China was becoming a global player. We were
purchasing some of our goods from China. At first, China’s
labor was so cheap that there was tremendous pressure from corp. to
shut our Mexico plants and move sourcing of all our product to the
Far East. It was only because we had some very tough people running
our division that we were able to keep our Mexican plants.
Moving
forward 10 years in time, the labor costs in the Far East have risen
dramatically. All of a sudden our plants in Mexico are the lowest
costs providers of our product in the world, giving us a great
competitive advantage.
Just
looking at the next quarter/year results, corp. wanted our plants
closed and all product to come from Asia. While preaching strategy,
corp. is the epitome of myopia.
There
is another cost with the shifting of getting product from Asia. All
the companies that did this were chasing the cheap labor. But once
that labor became trained and productive, their wages (of course)
also started to rise. So companies went from China to Vietnam to
Bangladesh to ? Over the past 20 years it has become part of many
U.S. companies culture to chase the cheap labor in the world.
The
days when companies used to spend money on production research and
development have ceased. Those departments have atrophied to the
point where now that the chase for cheap labor has been exhausted
there are no current answers for how costs are going to be reduced in
the future.
Is
all lost? In a socialized economy it would be tough, but in
capitalism there is always a way. There is starting to become an
awakening. More manufacturing is moving back to the Western
Hemisphere and some even back to the U.S. Companies are again
thinking about the advantages of producing their own product.
The
world has changed so much from when I was young. No matter what your
position in a company, you are in competition with other workers
everywhere in the world. The computer has made you vulnerable. In
the battle for jobs, it is East vs. West.
Adam Smith is obviously not the actual name of the author of this column. The real author has
worked for two Fortune 500 companies, one privately held company, and a public accounting
firm. His undergraduate degree was in accounting, and he earned an MBA for his graduate
degree. He also has completed coursework for a PhD. in finance. He continues to be employed
by one of the Fortune 500 companies.
The author grew up in the Washington D.C. area but also lived for several years in Arizona. He
currently resides with his family on the East Coast.
The author has held various callings in The Church of Jesus Christ of Latter-day Saints.