Back
in the dark ages, when personal computers were still so new that most
people didn’t have them, there was a wonderful computer program
known as Instant Artist. It was such a tiny program that it fit on a
3.5” floppy disk, but boy, was it powerful!
This
little program did anything a human being needed to have done as far
as home graphics were concerned. It made posters. It made sign-up
sheets. It made invitations. It made signs to advertise your garage
sale or to let the world know that your dog Phideaux had gone astray.
If you had a need that graphics could fill, Instant Artist filled
that need.
Instant
Artist turned me into a magician. It turned me into the ward’s
magician, for that matter. There were not many people in our church
congregation who had personal computers, and I became the go-to
person when anything needed to be done that involved graphics.
I
had a laser printer and a color printer, and I even had a color
copier, so the world was my oyster. I had a reputation for being
able to do anything, but most of the credit should have gone to
Instant Artist. And indeed, I tried to give the credit to Instant
Artist, but people gave me the credit anyway. (People often give me
credit for things I only organize or do part of, and I’m always
trying to give the credit back.)
Instant
Artist gave me quite a reputation, and it was the best little
computer program in the whole, wide world. Until one sad day, the
program was sold off, and the geniuses who bought Instant Artist
decided it was time to “improve” it. They changed the
name to Print Artist. That was fine. I can live with a name change.
The rest of it — well, let’s just say things just went
downhill from there.
By
that time, 3.5” floppy disks were passé in the computer
world. They had been replaced by CD-ROMs, which stored a whole lot
more data.
The
moment the idea of CD-ROMs became feasible, the Print Artist people
decided it was time to take advantage of the storage space for Print
Artist. And in doing so, they took a program that was beautiful in
its simplicity and turned it into a monster.
Imagine,
if you will, a perfectly serviceable bunny rabbit that suddenly has
seventeen legs, nine thousand eyes, a human arm growing out of its
back, and a toaster instead of a bunny tail. That’s
what the Print Artist idiots did to a formerly wonderful and
serviceable program.
You
couldn’t just buy Print Artist anymore. You had to buy gonzo
upgrades upon upgrades, with tons of clip art that you may or may not
have any desire to load onto your computer. Quite often, the Print
Artist software would come with ten or more CDs, and back in those
days the hard drives of computers were tiny. I did not want to
commit that much of my hard drive to clip art I never intended to
use.
All
I wanted was my tiny program that would fit on a 3.5” floppy
disk. I did not want this behemoth. Alas, the tiny program no
longer existed, and there was no equivalent for the tiny program on
the market anymore.
Sadly,
for all the clip art that was taking over my system, the behemoth did
not do what the tiny program used to do. Once you’ve added
seventeen legs, nine thousand eyes, a human arm growing out of its
back, and a toaster growing where the bunny tail should be, a
once-serviceable bunny rabbit can no longer function the way a bunny
rabbit would otherwise function.
For
all practical purposes, the bunny is no longer a bunny. And for all
practical purposes, the Print Artist behemoth is no longer the
program that the original Instant Artist designer created.
Fast
forward a couple of decades to Amazon’s Kindle, the wonderful
electronic reader that, as far as I was concerned, made paper books a
thing of the past.
Kindles
were perfect in every way but one — it was hard to read the
text in failing light. I spent my life trying to find clip-on lights
and then keep them from sliding off the Kindle. Then, of course, I
had to keep them in batteries. It was a royal pain in the neck.
At
long, long last, somebody designed a cover for the Kindle that had a
light built into the cover. This drained the Kindle battery
something fierce, but it was a great improvement over the clip-on
lights. Still, it wasn’t the best solution. If only the pages
could be lit from within, Kindles would be absolutely perfect.
Then
the Paperwhite came out. I was ecstatic. Well, I was only
marginally ecstatic, because I am a writer and I could not afford the
Paperwhite. But I saw that the people who purchased the Paperwhite,
by and large, loved it. I waited and waited. Eventually I decided I
could wait no longer. I pounced. The Paperwhite was mine.
Oh,
I tried to convince myself that the Paperwhite was not a piece of
junk. After all, everyone else was raving. But when I tried to turn
pages, pages didn’t turn. When I didn’t try to turn
pages, they did. Screens were constantly popping up that I had not
requested. The battery that allegedly lasted for a month at a time
was running down in my Paperwhite twice a week.
It
didn’t occur to me that I had a defective model until long
after it was too late to send the defective model back. And the
reason it did not occur to me that I had a defective model was that I
was too busy trying to fight with features — nay,
“improvements” — to the trusty old Kindle that I
did not want.
I
had not wanted much, mind you. All I had wanted was my old Kindle,
but with backlit pages. But nooo. The new Paperwhite had obviously
been designed by committee. A large committee. A huge, honking
committee whose members had each wanted to be able to point to a
feature and say, “Look, Ma! I did this!”
It
didn’t matter whether “this” was an actual
improvement. It just had to be something — anything —
that the designer could point to and say, “Look, Ma! I did
this!”
Fluffy,
who spent his career as a software developer, says there’s a
name for when people fix things that aren’t broken, adding
enhancements that people do not necessarily want. It’s called
“feature creep.” It causes once simple programs to
become complex monsters that can only be approached after reading a
500-page user guide.
Well,
in the case of Instant Artist and the Kindle Paperwhite, the features
didn’t just creep. They steamrolled right over the original
product, obliterating the beauty of what was there and replacing it
with something that is no longer functional.
Oh
yes. People who bought Print Artist in one of its dozens of
subsequent iterations were no doubt satisfied with it, and you can go
to Amazon today and see zillions of five-star reviews for the
Paperwhite.
But
I assure you, those five-star reviewers must have a lot more time on
their hands than I do. When I want to retrieve a book from my
e-reader, and I know the book by the author’s name, I want to
do so in less than the fifteen minutes that is apparently acceptable
to the readers who gave the Paperwhite five stars.
(That
is not an exaggeration, and I’d go through the entire process I
went through last week but I think you’d fall asleep or just
click on over to Facebook.)
I
may be old, but unlike those Paperwhite lovers, I at least pretend to
have a life.
Sometimes
people are so anxious to be able to point at something and show other
people where they have touched it that it doesn’t matter
whether the touching is an improvement or a detriment. “Look,
Ma! I added that feature!” “Look, Ma! I changed that
line in the law!” “Look, Ma! That new seat belt buckle
is mine!”
Down
the road, the new feature may cause a drop in sales. The new law may
jeopardize the people it is supposed to protect. The new seat belt
buckle may fail. But that doesn’t matter. The bottom line to
some people is that their fingerprint is on the software, the law, or
the buckle.
Not
all change is good. Like the parent who sees the child sleeping and
wants to embrace him but does not do so because that embrace will
awaken him, we need to learn that sometimes the best caress is not to
touch something at all. In colloquial terms, we need to learn that
if something ain’t broke, we shouldn’t try to fix it.
Last
week I got a gift of an Android tablet. As Fluffy was looking around
at the free apps, he noticed that one of them was a Kindle app.
I
wrote to the gift-giver that I was going to try out the Kindle app as
a possible solution to the Paperwhite issue, and he wrote back, “I
haven't opened a Kindle in more than a year. My smartphone Kindle
app and the Kindle app on my own Samsung tablet do all I need them to
do. Full access to my Kindle library, so why buy more hardware
from Amazon?”
There
we go. Just like Print Artist people, the Amazon people are feature
creeping themselves out of a customer base.
Take
that, Amazon! If you give me a basic Kindle with a backlit page, I
will still come crawling back to you, because I am that loyal.
I remember the good times we had. Otherwise, I’m just
going to join the silent army who are voting with their feet.
Sayonara, Amazon!
Sometimes
having too many choices is not a good thing. I think sometimes our
grandparents had easier lives because they were not always bombarded
with decisions. Perhaps living a simple life with a few simple
pleasures should be my goal. Now please excuse me while I add
getting a simple life to my to-do list, which, of course, is here on
my computer where I can get right to it.
Kathryn H. Kidd has been writing fiction, nonfiction, and "anything for money" longer than
most of her readers have even been alive. She has something to say on every topic, and the
possibility that her opinions may be dead wrong has never stopped her from expressing them at
every opportunity.
A native of New Orleans, Kathy grew up in Mandeville, Louisiana. She attended Brigham
Young University as a generic Protestant, having left the Episcopal Church when she was eight
because that church didn't believe what she did. She joined The Church of Jesus Christ of
Latter-day Saints as a BYU junior, finally overcoming her natural stubbornness because she
wanted a patriarchal blessing and couldn't get one unless she was a member of the Church. She
was baptized on a Saturday and received her patriarchal blessing two days later.
She married Clark L. Kidd, who appears in her columns as "Fluffy," more than thirty-five
years ago. They are the authors of numerous LDS-related books, the most popular of which is A
Convert's Guide to Mormon Life.
A former managing editor for Meridian Magazine, Kathy moderated a weekly column ("Circle of Sisters") for Meridian until she was derailed by illness in December of 2012. However, her biggest claim to fame is that she co-authored
Lovelock with Orson Scott Card. Lovelock has been translated into Spanish and Polish, which
would be a little more gratifying than it actually is if Kathy had been referred to by her real name
and not "Kathryn Kerr" on the cover of the Polish version.
Kathy has her own website, www.planetkathy.com, where she hopes to get back to writing a weekday blog once she recovers from being dysfunctional. Her entries recount her adventures and misadventures with Fluffy, who heroically
allows himself to be used as fodder for her columns at every possible opportunity.
Kathy spent seven years as a teacher of the Young Women in her ward, until she was recently released. She has not yet gotten used to interacting with the adults, and suspects it may take another seven years. A long-time home teacher with her husband, Clark, they have home taught the same family since 1988. The two of them have been temple workers since 1995, serving in the Washington D.C. Temple.